What are typical use cases for RPA?

RPA can be used to automate many business and IT processes. Here are a few more examples:

Customer Onboarding. Creating new customer accounts as well as updating them

Finance & Accounting. Automation of accounts payable and accounts receivable

Human Resources. Automation of Employee onboarding activities, payroll

Access Management. Unlocking accounts, resetting password credentials

Provisioning: Perform server, storage, and network provisioning actions.

Network Support: Monitor and manage LAN, WAN devices, load balancers, firewalls, and other network technologies

Database Administration: Repetitive tasks such as database validation, extending tablespaces, clearing database locks etc.

System Administration: Sysadmin activities including scheduled tasks and intervention using management tools

Backup Management: Monitor backup jobs, run diagnostics, restart jobs or alert support team

Patch Management: Check the patch levels, Schedule, execute and validate patching using tools and scripts.

Daily Checks. Automate all manual system and application checks. Eg. SAP erp daily checks.

Test Automation. 

Do you see the wide array of tasks RPA can do? Most of the tasks that a human does at a computer and is well defined, can be automated with RPA. The processes that can be automated are only limited by your imagination.

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